Terms & Conditions

By using Genoact's website, kits or services you agree to these terms. Genoact is a brand of West Coast Brands Private Limited.

Wellness, not diagnosis

Genoact reports provide preventive wellness insights. They are not a medical diagnosis and do not replace advice from a qualified doctor. In an emergency, contact local emergency services.

Orders and payments

• Prices are shown in Indian Rupees and charged at checkout.
• You must provide accurate contact and delivery details.
• Kits are for the person who provides the sample; samples must be collected as instructed.

Samples and reports

If a sample cannot be processed, we may ask for a new one. Report timelines are estimates and may vary.

Your account

Keep your login details safe. You are responsible for activity on your account.

Changes

We may update these terms. Continued use means you accept the updated terms.

Contact

support@genoact.com